Responsible Gaming
Gaming Should Be Entertainment
At Spin Casino NZ, we believe online gaming should be an enjoyable form of entertainment. It is never a reliable way to earn money or solve financial problems. Please approach gaming with realistic expectations and only wager what you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Spin Casino NZ. We are committed to preventing underage gambling and take this responsibility seriously. During registration, you will be asked to verify your age and identity.
Warning Signs of Problem Gambling
If you recognise any of these signs in yourself or someone you know, seek help immediately:
- Spending more time or money on gaming than intended
- Continuing to game despite financial losses
- Chasing losses by increasing bets or returning to play
- Hiding gaming activities from family, friends, or partners
- Neglecting work, study, or personal responsibilities due to gaming
- Feeling anxious, irritable, or restless when not gaming
- Borrowing money or using credit to fund gaming
- Lying about time spent or money lost gaming
- Using gaming to escape problems, stress, or negative emotions
Self-Help Tools Available
Spin Casino NZ provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Restrict the total amount you can lose in a given period
- Session Limits: Set time restrictions for your gaming sessions
- Reality Checks: Receive reminders during play about the time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
To access these tools, contact our support team or manage your settings through your account dashboard.
Support Organisations in New Zealand & Beyond
If you or someone you care about is struggling with problem gambling, these organisations provide free, confidential support:
New Zealand
- Gambling Helpline NZ: 0800 654 655 (free phone and text service) | www.gamblinghelpline.co.nz
- Problem Gambling Foundation (PGF): www.pgf.nz
International Support
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany): www.bzga.de
If You Need Help
Problem gambling affects individuals and families. There is no shame in seeking support. Whether you are concerned about your own gaming habits or worried about someone else, reach out to one of the organisations above today. They offer trained counsellors, confidential advice, and practical resources to help.
Remember: Help is available, and recovery is possible.